Unhappy With Your Medical Scheme? We Want To Help You!

Member empowerment, protection and servicing is the driving force behind our team of people.

It’s About Our Members


Our member-focused philosophy and client-specific servicing, wherein the interests of our members are protected first and foremost without compromise, is what we are all about.

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Focused on adding value

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Passionate about member empowerment

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Making sense of medical aid benefits

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Taking the stress out of employee benefits

Memp Financial Services (Pty) Ltd – an Authorised Financial Services Provider. Licence number 13833 – since 2000

Our Purpose:

We create empowerment opportunities so that our members may make the most of the benefits available to them.

Our Vision:

To touch as many uncovered lives as possible.

Our Mission:

To empower our uncovered society, whilst providing effective and life-changing assistance to our members through empathic and genuine service.

Our Values


Empathy

We care about all people and their situations.

Tenacity

We strive to go above and beyond, always.

Trust

We gain and give trust, with all.

Integrity

We remain ethical in all dealings.

Consistency

We endeavour to consistently provide quality service, for the right reasons.

Our Culture


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Empowerment

Knowledge is power, and the most informed decisions are the best decisions. We empower each other, our members and our service providers at every chance we get.

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Teamwork

We accept that together; we are stronger, better, and more able to provide for our members.

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Empathy

We empathise and treat each member’s case as if it was our own, thus allowing us the emotional drive to go the extra mile – every time.

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Consistency

Consistency is key, every step of the way. We provide a service that is consistently proficient and pleasant.

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Trust

Trust is our foundation. Trust between each other, us and our members, and us and our service providers. Trust is MEMP.

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Transcension

We consistently aim to transcend all boundaries, both personal and professional. We will not stop growing, improving or learning.

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Tenacity

We do not give up. We make sure that every angle is approached before we offer a conclusion.

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Communication

Our communication with ourselves, our colleagues, our members and our service providers is the key to our success. We communicate openly, honestly and often.

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Accountability

We hold each other accountable, in all aspects of our professional relations. This, to further motivate and encourage the best of ourselves, at all times.

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Commitment

We are committed 100% to our MEMP team, to our members, and to the MEMP philosophy. We affect lives on a daily basis, based on the commitment to our vision, mission and culture of MEMP.

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Integrity

We are ethical, compliant, and proud of our business standards and procedures. We strive to always do the right thing, for the right reasons, no matter what.

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Exuberance

We strive to consistently create an environment that encompasses positivity, excitement and success, thus creating a contagiously exuberant environment for our team, our members and our service providers.

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Relationships

We place a strong emphasis on the relationships we make; with each other, our members and our service providers. We believe in creating relationships, over and above solving challenges. We are the power of people.

“It feels like I have a new life all over again. Praise God for people like you who are always there for me.” – B October
“This baby made it because you fought like a lion, you showed me why I’m still with Bonitas and you went above and beyond to make sure they keep him in NICU – you are a life saver.”

Our Clients


Our clients are made up of corporate, NGO, private and public companies as well as individuals across the entire spectrum of commerce and industry, including tertiary institutions, both locally and nationally.
We pride ourselves on maintaining long and mutually beneficial relationships with all of them.

Our guarantees to you:

  1. We guarantee to listen
  2. We guarantee to care
  3. We guarantee to see no stone unturned
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Medical Aid Servicing

Bestmed, Bonitas, Discovery Health, Fedhealth, Health Squared, Medihelp, Medshield, Momentum Health, Profmed, Sizwe Medical Fund, Universal Compcare
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Employee Benefit Servicing

Discovery Life, Momentum, Liberty
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GAP Cover Servicing

Ambledown Gap, Stratum Gap, Discovery Gap, Liberty Gap
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Assistance Benefit/Funeral Cover Servicing

Ambledown Family Funeral Cover

Our Services


Memp has a unique hands-on approach to employee benefit consulting with the focus being placed on member empowerment with as full an understanding of their benefits as possible.

We firmly believe that knowledge and skills can be learnt, however, it is the patience and understanding of our member’s needs that is a priority.

An informed member of a medical aid scheme, retirement fund, provident or pension fund, or a simple straightforward group risk fund is better positioned to take advantage of, and appreciate his/her benefits than an uninformed member. This fact is not lost on us.

Furthermore, informed and aware members are well placed to make better decisions concerning their employee benefits arrangements. They are more likely to work with the program in place than against it, and this benefits the entire employer/employee relationship in this traditionally sensitive area of industrial relations.

Our services include providing members with sufficient information and appropriate options to make informed decisions. We provide unbiased detailed comparisons of all our products. We assist our members from application stage to understanding their benefits and claims submission and resolution. We offer personalized on-site servicing tailor-made to suit our corporate clients.

Useful Forms


Our Team


We are registered, licensed and accredited with the relevant authorities and regulatory bodies and fully compliant in terms of all industry requirements.

Rob Immelman CFP®

CEO/Key Individual

Fiona Drake

Director/Key Individual

Cayleigh Kõhler

Operations Specialist
 

Jenny le Vatte

FSP Representative

Brett Davies

Admin Clerk
 

Yoliswa Gonyela

Service Consultant
 

Khuthala Deliwe

Receptionist
 

Your Empowerment Starts Here

Send a message to us today

Or call — 041 363 7333

Member Empowerment is Our Mission

Memp Financial Services (Pty) Ltd is a licensed financial services provider in terms of the Financial Advisory and Intermediary Services Act. FSP No. 13833

+27 (41) 363 7333

info@memp.co.za

27 Mangold St, Newton Park, PE

Memp would like to
THANK YOU
for being a part of our 20 year journey.

 

We are excited to share this editorial from Monday’s PE Herald, 18 February 2019, and we would like to take the opportunity to thank you for your continued support and loyalty.

Without you, we could not have achieved this!

We look forward to being of service to you for the next 20 years!

Disclaimer

Memp Financial Services (PTY) Ltd or any affiliated person, organisation or other related entity accepts no responsibility for any application, use or interpretation of the information contained on this server and disclaims all liability for direct, indirect or consequential damages or loss resulting from the use of this service.

Any link to any source of information does not represent approval by Memp Financial Services (PTY) Ltd of that source, nor does it represent a promotion of that information or organisation or person(s) associated with it.

Memp Financial Services (PTY) Ltd makes every effort to ensure that the information it makes available is accurate, however it cannot guarantee the accuracy of such information, nor can it guarantee that such information is always up to date.

We are fully operational!

 
State of Disaster and COVID-19 in South Africa

In terms of the COVID-19 Level 1 regulations we are permitted to open our office for business under strict guidelines. We will continue to provide the excellent service and support that has been our commitment to our members for the past 21 years.

Thank you